Frequently Asked Questions

Overview

What is Chow Chow?

As a 501(c)3 nonprofit organization, Chow Chow celebrates and delves deep into the culinary ingenuity that has elevated Asheville’s food scene to a national level. Meaningful programming connects attendees to the many hands and makers who create in this vibrant corner of southern Appalachia. 

Chow Chow Asheville’s mission is to celebrate and enrich the unique foodways of the Southern Appalachian region. Chow Chow’s culinary event returns in the summer of 2021 as a three-month series of immersive in-person and virtual events with a deepened focus on honoring community and exploring what it means to celebrate justly. 

 As makers, chefs, artists, farmers and business owners, our vision is an equitable and thriving regional food system, where culinary and creative enterprise are central to community identity and resilience. We welcome the collective sum of differences, life experiences, knowledge, self-expression, and talent our makers and guests bring to Chow Chow, and we look forward to celebrating and coming together with you over things we cannot live without.

Here where food and creativity flow like the rushing streams and rivers of the surrounding Appalachian Mountains, local taste-makers prepare and share meals that nourish the soul as well as sustain the land. Chow Chow 2021 will bring together culinary creators, makers and thought leaders for creative celebrations and meaningful experiences that broaden our understanding of one another with a focus on food justice, racial justice and climate change.

When and where is Chow Chow?

Chow Chow: An Asheville Culinary Event Series includes 19 in-person Signature Events held in various locations throughout Asheville, North Carolina from June 27 - September 26, 2021, as well as a virtual series of programs from July - September, 2021.

Chow Chow will follow all state and federal mandates related to COVID-19 as directed by the CDC. We will be monitoring all updates and each event will reflect the latest updates by these agencies, and will be communicated via email to all participants prior to each event. 

How do I purchase tickets to attend Chow Chow events?

Tickets are available online at chowchowasheville.com. You must be 21 years old or older to attend the Chow Chow Signature Events. Virtual programs are open to all ages. 

Are children allowed at Chow Chow?

All Chow Chow Signature Events are 21 and older. We love kids + furry friends, but no children, infants (even in strollers or carriers) or pets (except service animals) are allowed to attend any Signature Event for the safety of all parties. Virtual programs are open to all ages. 

What is the process for receiving tickets once they are purchased?

Upon purchase of a ticket(s), the purchaser will receive a confirmation email and receipt for the purchase. Please print your tickets at home or bring the confirmation email that you receive from our ticketing partner, SimpleTix, to the event. NOTE: we prefer you to bring the email on your mobile device. Please also bring a Photo ID with you to gain access to the event.

Will events sell-out?

Most likely. There is a set capacity for each Signature Event, with no more than 100 tickets available per event, and tickets are sold on a first-come, first-served basis. Chow Chow cannot expand the capacity of any event to accommodate additional guests.

Are tickets refundable? Can I switch tickets for another event?

All tickets are non-refundable and cannot be exchanged. All events take place rain or shine. In the event that lightning poses a threat to our safety, we will deliver communication to guide everyone to shelter at the event.

Exception: In the event that Chow Chow has to cancel an event due to COVID-19 related mandates, tickets will be refunded.

What is included with a ticket?

All food and beverage for each Signature Event is included with the ticket price. 

What is the Friends Program?

The Friends Program is a program for those who want to attend Chow Chow and receive special benefits for their support. They also are listed as donors of Chow Chow and a portion of the contribution is tax-deductible.

Can I purchase tickets at the specific event?
No, you will need to purchase online if tickets are still available for that event.

What is prohibited to bring to a Chow Chow event?

  • Firearms, explosives, and weapons of any kind (including pocket knives, pepper spray, fireworks, etc.)
  • Outside food or beverage (including alcohol) of any kind
  • Illegal and illicit substances of any kind; drugs or drug paraphernalia
  • Chairs, blankets, and lawn umbrellas
  • Noise making devices: air horns, drums, whistles
  • Drones
  • Pets (except service animals)
  • Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation and materials including handbills, flyers, stickers, beach
  • balls, giveaways, samples, etc.
  • Rollerblades and skateboards

Does an event get canceled with bad weather?

All events take place rain or shine. In the event that lightning poses a threat to our safety, we will deliver communication to guide everyone to shelter at the respective event. There are rain plans for each event during Chow Chow.

What if I have a food allergy? Or if I am vegan/vegetarian?

Chow Chow will be hosting one vegetarian event in 2021 (Root to Bloom - September 12) that is guaranteed to be vegetarian friendly. All events will feature some vegetarian and vegan options; however, there is no guarantee. There will also be enough variety to handle most food allergies. If you have a serious allergy, please contact the staff at info@chowchowasheville.com in advance to notify of any issues.

Is there a special ticket price for people who do not drink alcohol?

No, there is not a discount for people who do not drink alcohol. There will be non-alcoholic beverages offered at every Chow Chow event.

Is there a dress code for the events?

There is no enforced dress code; however, we do ask you to dress in keeping with the nature of the event. Please also note that many events are outdoors. Please check the weather and dress appropriately. Please wear shoes you are comfortable walking in and for grassy areas if outdoors.

Is there a charitable component of Chow Chow?

Chow Chow is a 501(c)3 non-profit organization dedicated to celebrating and enriching the unique foodways of the Southern Appalachian region.

Any Smoking restrictions?

There is no smoking or vaping allowed at any Chow Chow event.

Where can I stay while in town for Chow Chow?

To learn more, visit https://www.exploreasheville.com/chow-chow-culinary-festival/plan-your-trip/.

Where do I park for Chow Chow events?

The About Asheville section of ExploreAsheville.com offers parking info, transportation options, weather trends and other practical travel insights for visitors planning a trip to Asheville.

Once visitors hit the ground in Asheville, WelcomeToAVL.com is a mobile-friendly platform to help visitors with their on-the-go travel plans, featuring attractions, activities, hikes, tours and real-time parking updates with maps of available parking spaces throughout the city.

Parking information will be communicated to ticket holders in advance of each event. We also encourage guests to Uber or Lyft, walk or bike to events where possible. 

What do I do if I have had too much to drink?
Please be responsible and do not drink and drive. There are a number of transportation options if your ability to drive is impaired:

  • Safe Ride America is a nonprofit organization and will provide transportation for free if necessary. (404) 888‐0887
  • Uber or Lyft provides on-demand sedan or SUV service.

What is Chow Chow doing to recycle during the event?

Chow Chow strives to mitigate its impact on the environment. Chow Chow will partner with a number of organizations to fulfill this need during the events.

Is there a Lost and Found?
If you’ve misplaced an item, email us at info@chowchowasheville.com and we will try and locate your items.

Can we bring water to Chow Chow events?

No outside beverages or containers are allowed at any Chow Chow event. There will be water served at every event.

How can I get involved in Chow Chow?

  • Volunteer: We will need volunteers in a variety of positions. Details and applications will be available. Be sure to sign up for the e-newsletters to be the first to learn more or contact shay@chowchowasheville.com.

  • Sponsor: If your company wants to support Chow Chow, there are several levels available. Email info@chowchowasheville.com to learn more.

  • Donate Product or Services: If you want to provide products to be showcased at an event, we would love to know. We are especially interested in items made in Asheville. Email info@chowchowasheville.com  with more details about your company.

I have a question that isn't answered here. Now what?

No worries, e-mail us at info@chowchowasheville.com and we’ll help you out!